Bookshelf Apps

Bookshelf Apps Community Forums

December 1st, 2009 0

We’ve been asked quite often about community forums for SongBook, and I know there are active discussions on other forums as well. So in order to provide a place for SongBook users to discuss their issues, suggestions and experiences we have created our own forum on this site.

You can access the forum by following the ‘Community’ link at the top of every page.

At the moment the forum system does seem quite susceptable to spam. We don’t want to make it harder for legitimate users to register, so we will monitor this and see if it is an issue. At the moment we are just deleting the spam messages as they come up.

I guess the forum will be a bit quiet for a start until users discover it and a few posts build up. Over time we do hope that it will become a good resource for people searching for information about SongBook and digital audio in general.

Oh, and one more thing. The fastest way to get an issue resolved is to send an email to . By doing that we can track the issue through to a resolution, any other communication will hopefully get noticed, but is not formally tracked like a support request is. We can also match issues up to specific releases in the issue tracking system, which makes it a lot easier to get an idea of what issues are affecting many users, and therefore need a higher priority.

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